Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bill Velasquez

Vallejo,CA

Summary

Perceptive Premises Technician looking to build upon skills and tackle new responsibilities. Strengths in troubleshooting technical issues with accuracy and speed and providing consistent and quality technical support to over Number customers daily. Responsible, reliable and a true self-starter. Competent Telecommunications Technician bringing Number years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Premises Technician

AT&T
Fairfield, CA
09.2015 - Current
  • Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
  • Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
  • Maintained a safe working environment by adhering to safety protocols and using the appropriate tools for each task.
  • Assisted in the development of new procedures or guidelines for improved work processes, contributing to increased productivity and effectiveness across the team.
  • Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
  • Optimized network reliability through meticulous attention to detail when performing cable routing, splicing, termination, and testing tasks.

Education

Hogan High School
Vallejo, CA
06.2011

Skills

  • Hand-tool proficiency
  • Customer service experience
  • Wireless Networking
  • Network configuration
  • Telecommunications Knowledge
  • Superior troubleshooting skills
  • Troubleshooting and repair
  • Installation and maintenance
  • Safety awareness
  • Installing equipment
  • Safety practices
  • Equipment safety
  • Test equipment operation

Languages

Spanish
Native or Bilingual

Timeline

Premises Technician

AT&T
09.2015 - Current

Hogan High School
Bill Velasquez