Billy Kolb
Liberty,KS
Summary
Accomplished General Manager skilled in operational management and employee training. Known for problem-solving capabilities and building long-term customer relationships, ready to leverage these strengths to enhance business performance.
Overview
4
4
years of professional experience
Work History
General Manager
Ivee Group
Atlanta, MI
01.2024 - Current
- Developed and implemented operational policies for efficiency improvements.
- Led daily operations to ensure smooth business functioning.
- Managed team performance through regular feedback and coaching sessions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
General Manager
Advanced Outdoor Solutions
, FL
09.2022 - 01.2024
- Developed and implemented operational policies for efficiency improvements.
- Led daily operations to ensure smooth business functioning.
- Managed team performance through regular feedback and coaching sessions.
Education
Caney Valley High School
Caney, KSSome College (No Degree) - Certified Nurse Aid
Coffeyville Community College
Coffeyville, KSSkills
- Operational management
- Operational efficiency
- Performance management
- Policy development
- Team leadership
- Employee training
- Customer relations
- Relationship building
- Effective communication
- Problem solving
- Decision making
- Conflict resolution
Timeline
General Manager
Ivee Group
01.2024 - Current
General Manager
Advanced Outdoor Solutions
09.2022 - 01.2024
Caney Valley High School
Some College (No Degree) - Certified Nurse Aid
Coffeyville Community College