Billy Ortega
Baytown,TX
Summary
Dynamic and dedicated professional with experience at Whataburger and Performance Contractors. Proven ability in customer service and teamwork, excelling in fast-paced environments. Skilled in multitasking and maintaining worksite safety, consistently delivering high-quality results while training new team members and enhancing operational efficiency. Committed to continuous improvement and professional development.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Whatabuger
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Carpenter Apprentice
Performance Contractors
08.2023 - 04.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Gathered and disposed of worksite debris to remove safety hazards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with successful, time-sensitive renovations of various structures.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Site Services
Performance Contractors
10.2021 - 04.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Improved job site safety by maintaining a clean and organized work environment, promptly addressing potential hazards.
- Ensured accurate measurements with laser levels and transit equipment during surveying procedures.
- Participated in on-site safety meetings to remain informed of potential hazards and best practices for construction environments.
- Enhanced project efficiency by assisting in the execution of construction tasks such as framing, roofing, and concrete work.
- Maintained tools and equipment in good condition through regular inspections and cleaning routines.
- Collaborated with team members to complete projects on schedule, ensuring clear communication and efficient task allocation.
- Installed insulation materials within walls or ceilings to improve energy efficiency in buildings being constructed or renovated.
- Loaded and unloaded construction materials from trucks, reducing downtime between tasks and promoting productivity.
Pipefitter Helper
Performance Contractors
02.2020 - 06.2021
- Assisted in the installation of plumbing, electrical, and HVAC systems for comprehensive building functionality.
- Operated heavy machinery including forklifts, backhoes, and skid loaders to expedite construction processes.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed and poured concrete for variety of projects.
Crew Member
Hartz Chicken Buffet
02.2016 - 07.2016
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Flexible schedule
- Problem-solving
- Heavy lifting
- Attention to detail
- Team collaboration
- Worksite safety
- Concrete finishing
- Worksite preparation
- Equipment maintenance
- Rebar placement
- Construction safety
- Concrete laying
Languages
Spanish
Native or Bilingual
Timeline
Carpenter Apprentice
Performance Contractors
08.2023 - 04.2024
Site Services
Performance Contractors
10.2021 - 04.2022
Pipefitter Helper
Performance Contractors
02.2020 - 06.2021
Crew Member
Hartz Chicken Buffet
02.2016 - 07.2016
Crew Member
Whatabuger
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