Bijan Whitman
Las Vegas,NV
Summary
Driven and committed professional with extensive experience in customer service, sales, logistics, and vehicle mechanics, seeking a challenging career opportunity in an organization that values hard work, provides opportunities for growth, and is dedicated to excellence and outstanding customer service. Eager to make a meaningful impact within a team poised for mutual growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver
Big City Towing
03.2021 - Current
- Ensured timely and safe delivery of packages along local hospital routes
- Operated a 53' tractor/trailer with adherence to all safety regulations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Warehouse Mechanic/Assistant
Capital Transit
11.2015 - 03.2021
- Played a key role in shop operations, including opening/closing and maintaining a clean and safe work environment.
- Assisted the manager with incoming calls, dispatching the team for vehicle tows, and coordinating repair schedules.
- Conducted repairs of city buses and shuttles, including auto body collision damage repairs, painting, and detailing.
- Improved vehicle service quality by implementing efficient repair techniques and ensuring vehicles met safety and aesthetic standards.
- Collaborated with team members on large-scale repair projects, ensuring timely completion and high-quality workmanship.
- Provided excellent customer service by answering questions and addressing concerns in a professional manner.
Merchandising Associate, Asset Protection Manager
Saks Fifth Ave
08.2012 - 11.2015
- Transitioned from Sales Associate to Asset Protection Manager, demonstrating a strong ability to adapt and grow within the company.
- Oversee and implement comprehensive loss prevention strategies to minimize shrinkage and protect company assets.
Train and lead a team of associates in asset protection practices, ensuring compliance with company policies and legal regulations. - Conduct regular audits and inventory controls, identifying risk areas and developing solutions to improve security measures.
Collaborate with store management and law enforcement to investigate and resolve theft or fraud incidents. - Utilize surveillance systems and floor observations to monitor store activities, ensuring a safe and secure shopping environment for customers and staff.
- Develop and maintain strong relationships with store associates, fostering a culture of awareness and proactive asset protection.
- Prepare detailed reports on security incidents and loss prevention outcomes, providing insights and recommendations for continuous improvement.
Education
General Studies -
Hamilton High School
Culver City, CA06.2012
Skills
- Customer Service
- Time Management
- Operational Management
- Vehicle Maintenance Knowledge
- Load Securing & Handling
- DOT Compliance
- Sales & Negotiation
- Document Management
Certification
- CDL (Commercial Driver's License) - Valid until September 2027
- Hazmat Endorsement
Timeline
Driver
Big City Towing
03.2021 - Current
Warehouse Mechanic/Assistant
Capital Transit
11.2015 - 03.2021
Merchandising Associate, Asset Protection Manager
Saks Fifth Ave
08.2012 - 11.2015
General Studies -
Hamilton High School
Similar Profiles
Ivan GarciaIvan Garcia
CDL Truck Driver at Big Valley TowingCDL Truck Driver at Big Valley Towing
Christian UnderwoodChristian Underwood
Diesel Mechanic at Big Red TowingDiesel Mechanic at Big Red Towing
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access