Blair Davis
Meridian,MS
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
IQOR
04.2018 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Healthcare Administration
Ultimate Medical Academy - Clearwater
Clearwater, FL12.2023
High School Diploma -
Southern Choctaw High School
Gilbertown, AL05.2015
Skills
- Time Management
- Documentation
- Account Management
- Call Center Operations
- Reading Comprehension
- Resolve Technical Problems
- Organizational Skills
- Business Development
- Microsoft Windows and Office
- Customer Satisfaction
- Customer Support
- Product and Service Knowledge
Timeline
Customer Service Representative
IQOR
04.2018 - Current
No Degree - Healthcare Administration
Ultimate Medical Academy - Clearwater
High School Diploma -
Southern Choctaw High School
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