Blaze W. Yepes
Pearland,TX
Summary
Experienced Medical Assistant skilled in data entry and patient management with a history of improving patient satisfaction and operational efficiency. Adept at handling customer service challenges with compassion and professionalism. Recognized for strong communication skills and the ability to thrive in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant
1st choice injury network
Houston, TX
03.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Documented notes during patient visits.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Deli Manager
Pete's Fine Meats
12.2020 - 04.2024
- Resolve customer issues with tactful communication and creative solutions
- Reduce risk with strict enforcement of local and state health codes
- Estimate ingredients and supplies needed to keep optimal inventory levels
- Supervise cooking, serving and packaging deli items, as well as the deli counter
- Operate and maintain food preparation machines and equipment
Deli Cook
Pete's Fine Meats
12.2016 - 12.2020
- Created food orders such as salads, sandwiches and sliced meat and cheese to exact customer specifications
- Reduced risk of food-borne illness with strong attention to safe food-handling techniques
- Fielded customer queries using product, ingredient, and price knowledge
- Presented cheerful attitude to clients and assisted customers to customize orders
- Followed basic recipes to prepare food ingredients from scratch
Education
University of Houston - Public Health Education
University of Houston
Houston, TX12-2024
Skills
- Data entry
- Problem solving
- Effective communication
- Patient management
- Customer service
- Compassionate
Extracurricular Activities
National Society of Leadership & Success - Houston Chapter (NSLS), NSLS Chapter Member, 02/21, Current, Examined productive and motivating techniques to encourage others and ones' own self., Learned what it means to be a leader and the different types of leaders and how they each individually show leadership skills in their own style.
References
References available upon request.
Timeline
Medical Assistant
1st choice injury network
03.2024 - Current
Deli Manager
Pete's Fine Meats
12.2020 - 04.2024
Deli Cook
Pete's Fine Meats
12.2016 - 12.2020
University of Houston - Public Health Education
University of Houston
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