Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Garcia Ferazzi

Ann Arbor,MI

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Epic Nutrition. Proven ability to multitask and maintain high standards of food safety while fostering a positive environment. Skilled in managing POS systems and memorizing complex drink recipes, ensuring exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Crew Member

Epic Nutrition
06.2022 - 07.2025
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Learned how to manage a cash register, and work a POS system.
  • Memorized the recipes to various different smoothies, drinks, and coffees.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Barista

Caribou Coffee
07.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized various drink recipes including, lattes, macchiatos, teas, and frappuccinos.


Education

Bachelor of Science - Environmental Studies

University of Michigan
Ann Arbor
05-2029

High School Diploma -

Battle Creek Area Math And Science Center
Battle Creek, MI
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Leadership
  • Critical Thinking
  • Social Skills
  • Creativity

Timeline

Barista

Caribou Coffee
07.2023 - 12.2023

Crew Member

Epic Nutrition
06.2022 - 07.2025

Bachelor of Science - Environmental Studies

University of Michigan

High School Diploma -

Battle Creek Area Math And Science Center

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