Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Griese

Roanoke,VA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Account Manager

Cellular Sales Of Knoxville
Roanoke VA
02.2022 - Current
  • Increasing client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintaining high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressing problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managing a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Build and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educating clients on new products or services to increase customer engagement with Cellular Sales and Verizon.

Sales Consultant

Shelor Motor Mile
Christiansburg, VA
05.2015 - 11.2021
  • Provided outstanding service to all customers from their initial inquiry through working to determine their perfect vehicle.
  • Managed all steps of the sale including setting up test drive, providing trade evaluations, and answering product questions.
  • Reviewed financial information with customers such as presenting figures and payments, overcoming any objections or negotiations and closing the sale.
  • Consulted with customers to provide enhancements such as vehicle upgrades, related products, add-ons, and insurance.
  • Maintained proper documentation by ensuring applicable documents were completed accurately, signed and sorted.

Education

Major/Minor: Theology/Administration

Appalachian Bible College
Bradley, WV
2005

1 Year Certificate

Word of Life Bible Institute
Pottersville, NY
2002

High School Diploma -

Lord Botetourt High School
Daleville, VA
2001

Skills

  • Sales
  • Customer Service
  • Consultative Selling
  • Problem-Solving
  • Multi-Tasking
  • Computer Literacy
  • Strong Communication

Timeline

Account Manager

Cellular Sales Of Knoxville
02.2022 - Current

Sales Consultant

Shelor Motor Mile
05.2015 - 11.2021

Major/Minor: Theology/Administration

Appalachian Bible College

1 Year Certificate

Word of Life Bible Institute

High School Diploma -

Lord Botetourt High School
Bradley Griese