Bradley Nichols
Poughkeepsie,NY
Summary
Multi-tasking talented team leader, experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training and directing activities of workgroups. Hardworking team player with experience and knowledge in developing strategies, providing training, and setting team goals. Excellent interpersonal and communication skills with emphasis on training, mentoring, networking, and problem solving to lead to successful achievement of goals and stated vision resulting in overall team success Hardworking and passionate with strong organizational skills eager to secure a Managing Broker position with eXp Realty and lend expertise to assist in helping achieve team and company goals.
Overview
5
5
years of professional experience
Work History
Associate Broker/ Team Leader Manager
Magnolia Real Estate Team @eXpRealty
03.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored 20 plus team members to promote productivity, accuracy, and commitment to friendly service.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Mentored and guided employees to foster proper completion of assigned duties.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Real Estate Agent/Trainer and Mentor
Clark Realty
07.2021 - 11.2022
- Supported and coached employees as part of successful training initiatives.
- Supported and helped facilitate organizational growth by developing employee training plans.
- Led regular workshops focused on helping employees stay up to date on industry best practices.
- Tracked employees before, during and after training to verify attainment of training objectives.
- Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
- Prepared and updated training handouts, manuals and digital tutorials.
- Customized training sessions by employee type, level and management requirements.
- Helped senior management build learning and development strategies focused on specific organizational needs.
- Provided coaching and mentoring to beginning groups of 3-6 employees.
- Trained and mentored any new personnel hired to fulfill various roles.
- Facilitated virtual, in-person and blended learning sessions.
Real Estate Sales Person
Century 21 Hudson Valley Realty
01.2019 - 06.2021
- Communicated with dozens of clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Generated multitudes of leads for sales and rental properties through cold calls and referrals.
- Compiled lists of hundreds of properties that met buyers' needs and financial resources.
- Worked closely with 30 or more clients to facilitate appropriate loans, inspections, and credit reports.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Education
Associate of Applied Science - Culinary Arts
Louisiana Technical College - Lafayette
Lafayette, LA05.2011
High School Diploma -
Amite High School
Amite, LA05.2007
Skills
- Sales Expertise
- Customer Retention
- Energetic and Outgoing
- Staff Training
- Providing Feedback
- Team Meetings
- Work Planning and Prioritization
- Client Needs Evaluation
Accomplishments
One of my proudest accomplishments in life has been my service in the U S Army where I received an Honorable Discharge and also developed planning and problem solving skills through my training. Other military accomplishments include early promotions and multiple awards for hard work, and exhibition of skills in leadership, and responsibility. My experience leading soldiers, .maintaining and overseeing over 1 billion dollars in sensitive equipment helped solidify and enhance my abilities as a moral, fair and equitable leader who is adaptive and flexible to any changing situation
OTHER ACCOMPLISHMENTS:
*Licensed Real Estate Agent since 2019
*Became a top producer in my first 2 years
* Certified Mentor
*Express offer certified, and certified negotiator.
*I maintain several seats with my local board of realtors with FUEL , professional standards, by laws, and fair housing.
*Manage a team of 14 agents, and 5 mentee's
*Volunteer with Community Clean Up Projects
*Donate to various charitable organizations
Affiliations
*Hudson Valley Chamber of Commerce
*Young Professionals State Leader for Hudson Valley NY *Membership Committee Member BNI Gateway Chapter
(for the past 2 years)
*Partner with Homes for Heroes.
Timeline
Associate Broker/ Team Leader Manager
Magnolia Real Estate Team @eXpRealty
03.2023 - Current
Real Estate Agent/Trainer and Mentor
Clark Realty
07.2021 - 11.2022
Real Estate Sales Person
Century 21 Hudson Valley Realty
01.2019 - 06.2021
Associate of Applied Science - Culinary Arts
Louisiana Technical College - Lafayette
High School Diploma -
Amite High School
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