Summary
Overview
Work History
Education
Skills
Timeline
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Bradley Senter Jr

Milwaukee

Summary

Dynamic and results-oriented professional with a proven track record at Planet Fitness, adept in customer service and teamwork. Excelled in enhancing member experience and maintaining high cleanliness standards. Demonstrated strong multitasking abilities and problem-solving skills, significantly improving customer satisfaction and operational efficiency. Proficient in cash handling and committed to safety awareness.

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

6
6
years of professional experience

Work History

Crew Member

Planet Fitness
08.2024 - 10.2024
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Checked members into gym by scanning badges.
  • Resolved customer problems and complaints.
  • Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.

Recycler

State Disposal
08.2024 - 09.2024

Crew Member

Wendy’s
01.2019 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Accurately operated cash register to process customer payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

No Degree -

Bayview High School
Bayview

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Problem-solving
  • Cleaning
  • Self-discipline
  • Integrity and honesty

Timeline

Crew Member

Planet Fitness
08.2024 - 10.2024

Recycler

State Disposal
08.2024 - 09.2024

Crew Member

Wendy’s
01.2019 - 10.2020

No Degree -

Bayview High School

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Bradley Senter Jr