Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Brady Stainbrook

Surprise,AZ

Summary

Experienced Digital Team Lead with a successful history of driving team performance and ensuring customer satisfaction at Walmart. Known for effective coaching and quality control methods, consistently enhancing team productivity and resolving conflicts to improve overall performance. Strong customer focus and meticulous attention to detail have led to notable project success through fostering a culture of excellence and professionalism.

Overview

3
years of professional experience

Work History

Walmart

Digital Team Lead
09.2023 - Current

Job overview

  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Fat Cats Bowling

Team Member
05.2022 - 09.2023

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Chic-Fil-A

Front of House Employee
08.2021 - 05.2022

Job overview

  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Willow Canyon High School
Surprise, AZ

Diploma

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Complaint resolution
  • Quality control
  • Performance improvement

Accomplishments

• Coaching multiple state championship winning teams

• Multiple Walmart employee of the month nominations both for first and second shift

• Organizing and helping run a special needs program at my school

Timeline

Digital Team Lead

Walmart
09.2023 - Current

Team Member

Fat Cats Bowling
05.2022 - 09.2023

Front of House Employee

Chic-Fil-A
08.2021 - 05.2022

Willow Canyon High School

Diploma

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Brady Stainbrook