Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brandi Davis

Lewes,DE

Summary

Enthusiastic Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment . Supports company values and prioritizes tasks to meet consumer needs. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Possesses incredible communication skills to promote repeat business opportunities.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Yankee Candle
Dunkirk, MD
06.2007 - 06.2008
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Veterinary Technician Intern

Calvert Animal Hospital
Owings, MD
01.2006 - 05.2007
  • Recorded patient history, weight, temperature, medications administered and other observations in medical records.
  • Helped maintain a clean and safe working environment within the veterinary clinic.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and labeled medications and instructed client on administration.
  • Delivered excellent service to pet owners to drive repeat business.

Education

Some College (No Degree) - Baking And Pastry Arts

Johnson & Wales University - Denver
Denver, CO

Some College (No Degree) - Communications

Chaminade University of Honolulu
Honolulu, HI

Some College (No Degree) - General Studies

College of Southern Maryland
La Plata, MD

Skills

  • Customer Complaint Resolution
  • Calm Demeanor
  • Customer Satisfaction
  • Meticulous attention to detail
  • Excellent communication skills
  • Time Management
  • Reliability
  • Multitasking Abilities

Affiliations

Dedicated wife and stay at home mom for the past 10 years. With the kids in school I am ecstatic to get back into the workforce! Kind, caring, animal lover, nature lover, enthusiastic about life everyday!

Timeline

Customer Service Cashier

Yankee Candle
06.2007 - 06.2008

Veterinary Technician Intern

Calvert Animal Hospital
01.2006 - 05.2007

Some College (No Degree) - Baking And Pastry Arts

Johnson & Wales University - Denver

Some College (No Degree) - Communications

Chaminade University of Honolulu

Some College (No Degree) - General Studies

College of Southern Maryland

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Brandi Davis