Brando Tovar
McAllen,TX
Summary
Adaptable worker dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Coldfit Cryotherapy
McAllen, TX
01.2023 - 08.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Customer Service Representative/Customer Service Cashier
Lululemon Athletica
McAllen, TX
10.2023 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Front Desk Receptionist
Law Offices of David Castillo
McAllen, TX
11.2022 - 01.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Server/Customer Service Representative
Container Taco Factory
McAllen, TX
06.2021 - 08.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Education
High School Diploma -
Mcallen High School
Mcallen, TX07-2022
BBA - Finance
Texas Tech University
Lubbock, TXSkills
- Inventory Control
- Customer Service
- Front Office Management
- Spreadsheet tracking
- Appointment confirmation
- Office Organization
- File Management
Languages
Spanish
Professional
Timeline
Customer Service Representative/Customer Service Cashier
Lululemon Athletica
10.2023 - 02.2024
Front Desk Receptionist
Coldfit Cryotherapy
01.2023 - 08.2024
Front Desk Receptionist
Law Offices of David Castillo
11.2022 - 01.2023
Server/Customer Service Representative
Container Taco Factory
06.2021 - 08.2021
High School Diploma -
Mcallen High School
BBA - Finance
Texas Tech University
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