Brandon Bond
San Diego,CA
Summary
Dedicated Service Manager with extensive experience leading high-performance in team leadership, customer relationship management, workflow optimization, and driving high customer satisfaction scores. Proven ability to manage complex service operations, streamline processes, and maintain strong vendor and client relationships. Known for a hands-on leadership style, clear communication, and a deep passion for the Harley-Davidson brand. Outside of work, a committed husband and proud father of two daughters, bringing a strong sense of responsibility, balance, and integrity to every endeavor.
Overview
11
11
years of professional experience
Work History
Service Manager
National City Harley Davidson
National City, California
08.2022 - Current
- Implemented customer relationship management strategies to improve engagement and retention.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Established strong relationships with customers to foster loyalty and repeat business.
General Manager
Domino's Pizza
San Diego, California
12.2017 - 07.2022
- Scheduled staffing levels according to expected business volume on a daily basis.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
Auto Detailer
Toyota Motor Manufacturing
Carlsbad, California
04.2015 - 12.2017
- Executed thorough vehicle inspections to identify detailing needs and ensure high-quality standards.
- Maintained detailing equipment by performing regular checks and servicing to optimize performance.
- Communicated effectively with customers to address concerns and provide detailing recommendations.
Education
High School Diploma -
Twin Oaks High School
San Marcos, CA06-2014
Skills
- Team leadership
- Inventory management
- Quality assurance
- Forecasting
- Business development
- Data analytics
- Financial reporting
- Time management
References
References available upon request.
Timeline
Service Manager
National City Harley Davidson
08.2022 - Current
General Manager
Domino's Pizza
12.2017 - 07.2022
Auto Detailer
Toyota Motor Manufacturing
04.2015 - 12.2017
High School Diploma -
Twin Oaks High School