Brandon Cottles
Arrow Auto Glass
Lexington,AL
30
years of professional experience
Dynamic and experienced District Operations Manager with a strong background in employee relations and performance evaluations. Committed to enhancing team capabilities and reducing turnover through effective training and mentorship while driving operational success across multiple locations.
Work History
District Operations Manager
1 Year 9 Months- Led operational strategy to optimize regional performance and enhance service delivery.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Promoted a positive work environment by fostering open communication channels among staff members.
- Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
- Developed training programs to improve team capabilities and reduce turnover rates.
Regional Operations Manager
25 Years 11 Months- Led regional operations to enhance service delivery and customer satisfaction across multiple locations.
- Traveled to over 7 locations per week to manage each store and perform reviews of individual managers and employees.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Developed and implemented strategic initiatives to drive sales growth and market penetration.
- Oversaw team performance, providing mentorship and training to improve operational efficiency.
- Analyzed market trends to inform business strategies and optimize resource allocation.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
Education
High School Diploma
Skills
Staff management
Performance evaluations
Workforce planning
Employee relations
Staff supervision
Standard operating procedures
Sales support
Operational analysis
Sales strategy development
Budget management
Time management
Team collaboration
Customer service
Interpersonal communication
Timeline
District Operations Manager
Arrow Auto Glass
08.2024 - 05.2026Read More
Regional Operations Manager
Glass America
08.1996 - 07.2022Read More
Lexington High School
High School Diploma
Read More