Brandon Hamilton
Shawano,WI
Summary
Proven Retail Sales Consultant at Cellcom, adept in enhancing customer satisfaction and loyalty through personalized service and consultative sales techniques. Demonstrated expertise in verbal communication and handling customer complaints, significantly boosting sales. Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale. Skilled in fostering children's social skills and safety at YMCA, showcasing a blend of hard and soft skills.
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
Cellcom
06.2020 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
- Answered product questions with up-to-date knowledge of sales and store promotions.
School Age Child Care Worker
YMCA
06.2017 - 03.2020
- Enhanced children''s social skills by implementing group activities and fostering positive interactions among peers.
- Implemented behavior management techniques consistently across all students while maintaining a respectful approach that supported child growth in self-regulation skills.
- Assisted in coordinating fundraising events for program resources or improvements to the childcare facility.
- Planned and led games, reading time and singing for groups of [Number] children.
Kids Korner Child Care Worker
YMCA
05.2016 - 05.2017
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Education
Associate - Buisiness Management
Notheast Technical Community College
Green Bay, WI12.2019
Skills
- Customer Satisfaction
- Verbal Communication
- Product Demonstrations
- Handling Customer Complaints
- Sales expertise
- Stocking and Receiving
- Store Organization
- Sales Development
- Upselling strategies
Study Abroad in Scotland
Developed a Product using marketing research we did on the country of Scotland, then had to present the idea in front of a panel of business leaders in the community.
Timeline
Retail Sales Consultant
Cellcom
06.2020 - Current
School Age Child Care Worker
YMCA
06.2017 - 03.2020
Kids Korner Child Care Worker
YMCA
05.2016 - 05.2017
Associate - Buisiness Management
Notheast Technical Community College
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