Brandon Hoffman
Bristol,CT
Summary
Punctual and honest manager with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
7
7
years of professional experience
Work History
Head Cashier
Shoprite Of Farmington Ave
10.2022 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Nonfoods Manager
Shoprite Of Bristol
07.2017 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Established team priorities, maintained schedules and monitored performance.
Customer Service Associate
Shoprite Of Bristol
11.2016 - 07.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Bristol Central High School
Bristol, CT07.2012
Skills
- Front-End Supervision
- Till Counting
- Stocking and Replenishing
- Customer Relations
- Cash Handling
- POS Systems
- Cashier Training
- Cycle Counts
Timeline
Head Cashier
Shoprite Of Farmington Ave
10.2022 - Current
Nonfoods Manager
Shoprite Of Bristol
07.2017 - 10.2022
Customer Service Associate
Shoprite Of Bristol
11.2016 - 07.2017
High School Diploma -
Bristol Central High School
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