Brandon Lang
Summary
Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact. Motivated community manager knowledgeable about payment collections, maintenance and documentation. Offering several years of related experience in the field and unwavering dedication to achieving property management goals.
Overview
13
13
years of professional experience
Work History
Assistant Community Manager
Elme Communities
Atlanta, GA
04.2024 - 10.2024
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
- Oversaw the recruitment and training of new community team members.
- Acted as consultant to community programs by interpreting regulations and policies.
- Educated community members on products, services, and initiatives.
- Prepared and maintained budgets, personnel records or training manuals.
- Managed all social media platforms, growing the follower base.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Negotiated with vendors and service providers for community events.
- Facilitated online and offline events to strengthen community bonds.
Assistant Property Manager (Re-hirer)
Cohen-Esrey
07.2023 - 03.2024
- Processed applications received from prospective tenants verifying credit history, employment status.
- Collected first month's rent along with security deposit prior to move-in date.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Conducted tours of vacancies with prospective tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Developed and managed highly skilled on-site staff through recruitment, training and motivation.
Senior Assistant Manager
Dorchester Management LLC
10.2021 - 06.2022
- Oversee, maintain, and inspecting properties buildings in my portfolio
- Software used portfolio & Onesite
- Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company
- Implemented new technologies designed to streamline operational processes.
- Performed administrative duties such as creating schedules and processing payroll information.
Leasing Manager
The Life Properties (SOLD)
04.2020 - 10.2021
- Manage Leasing on a 598-unit property
- Operate Yardi information Systems
- Create social media advertisements
- Manage front office
- Manage craigslist postings
Leasing Consultant/Assistant Manager (SOLD) Sandtown
Cohen-Esrey
09.2019 - 04.2020
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Leasing Agent
Latter & Blum Relators
03.2013 - 05.2014
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Monitored rent collection activities and pursued delinquent accounts.
- Maintained accurate records of correspondence with and from tenants.
- Inspected vacant units and ensured they were ready for showings.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Ramp Agent
Delta Global Services
Baton Rouge, LA
05.2011 - 02.2012
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Collected, sorted and checked baggage tags against flight lists.
- Monitored weather conditions regularly in order to adjust operations accordingly when needed.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Education
BRCC
05.2014
LSU
05.2013
Skills
- Yardi software proficiency
- Property management
- Strong interpersonal skills
- Records and database administration
- Financial records oversight
- Document control
- Property tours and inspections
- Interior renovations
- Data management
- Blue moon
- Resman
- One site
Websites
Hobbies and Interests
- Web Design
- Seamstress
- Naturalist
- Volunteering
- Creative arts
- Travel
Personal Information
Willing To Relocate: Anywhere If needed
Timeline
Assistant Community Manager
Elme Communities
04.2024 - 10.2024
Assistant Property Manager (Re-hirer)
Cohen-Esrey
07.2023 - 03.2024
Senior Assistant Manager
Dorchester Management LLC
10.2021 - 06.2022
Leasing Manager
The Life Properties (SOLD)
04.2020 - 10.2021
Leasing Consultant/Assistant Manager (SOLD) Sandtown
Cohen-Esrey
09.2019 - 04.2020
Leasing Agent
Latter & Blum Relators
03.2013 - 05.2014
Ramp Agent
Delta Global Services
05.2011 - 02.2012
BRCC
LSU
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