Brandon Romero
El Paso,United States
Summary
Motivated employee with excellent time management and organizational skills who remains calm, and effective under pressure while consistently meeting department demands. Seeking a full-time, entry-level role that offers professional growth and the opportunity to apply strong interpersonal skills and efficient task management. A dedicated and reliable team player who collaborates effectively with others, maintains a positive attitude and willingly takes on additional responsibilities to help support team and company goals. Dependable, punctual and committed to high operational standards.
Overview
14
14
years of professional experience
Work History
Ramp Agent
Dnata
10.2013 - Current
- Loaded and unloaded luggage and freight
- Guided aircraft into and out of parking positions using hand signals.
- Stocked aircraft cabins with necessary equipment and supplies.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
Car Dealer
Charlie Clark Nissan
08.2023 - 11.2023
- Delivered comprehensive product knowledge presentations, highlighting key features and benefits of various vehicles to potential buyers.
- Assisted with the development of marketing materials that showcased the dealership''s inventory and services effectively.
- Provided ongoing support to customers post-sale, addressing any concerns or issues promptly and professionally.
- Collaborated with the finance team to secure optimal financing options for customers.
- Increased customer satisfaction by providing exceptional service and tailored vehicle recommendations.
- Coordinated test drives for interested buyers, ensuring a positive experience that showcased each vehicle''s performance capabilities fully.
Package Handler, Delivery
UPS
09.2019 - 01.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
Pest Control Technician
Mosquito Authority
05.2018 - 12.2018
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Prepared reports and kept detailed records of pest control activities.
- Applied chemical solutions on building surfaces to eliminate pests.
- Fostered excellent service leading to positive online reviews.
- Enhanced reputation of company through exceptional customer service and effective pest elimination methods.
Stocker
Dollar Tree
10.2011 - 04.2014
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Answered customer questions and provided detailed product information.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TXHigh School Diploma -
Montwood High School
El Paso, TX06-2011
Vocational Training - Barbering
Bronx Barber College
El Paso, TX04-2020
Skills
- Customer service
- Team leadership
- Dependable and responsible
- Flexible schedule
- Freight handling
- Safety procedures compliance
- Problem-solving
Timeline
Car Dealer
Charlie Clark Nissan
08.2023 - 11.2023
Package Handler, Delivery
UPS
09.2019 - 01.2020
Pest Control Technician
Mosquito Authority
05.2018 - 12.2018
Ramp Agent
Dnata
10.2013 - Current
Stocker
Dollar Tree
10.2011 - 04.2014
Associate of Arts - Criminal Justice
El Paso Community College
High School Diploma -
Montwood High School
Vocational Training - Barbering
Bronx Barber College