Brandon Santiago
Marengo,IL
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Outside Sales Representative
MES
Deer Creek, IL
04.2023 - 05.2024
- Maintained knowledge of current product offerings and pricing structures.
- Gathered data on competitors' products, prices, and sales techniques.
- Developed and implemented sales strategies to increase revenue.
- Negotiated contracts with customers to close deals in a timely manner.
- Managed accounts by providing solutions that best fit the customer's needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Prepared detailed reports on sales activities including forecasts and budgets.
- Responded promptly to customer inquiries via phone or email.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Inside Sales Representative
W.S. Darley & Company
Itasca, IL
06.2019 - 04.2023
- Provided customers with product information, pricing and availability.
- Generated leads through cold calling potential clients.
- Researched customer needs and preferences to identify opportunities for new business.
- Established relationships with key decision makers at target companies.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Increased profitability and revenue by generating $175K in sales a month.
Firefighter
Villa Park Fire Department
Villa Park, IL
09.2012 - 04.2019
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Coordinated with other first responders during multi-agency responses.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Transported injured persons safely from accident sites to hospitals for treatment.
- Provided support services during natural disasters such as floods or hurricanes.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Informed and educated local community members about fire prevention and safety.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Rescued fire victims and administered emergency medical aid.
Paramedic/Firefighter
Arggone National Laboratory
Lemont, IL
10.2010 - 09.2012
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Recorded detailed notes about patient condition before arrival at hospital facility for documentation purposes.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Provided emotional support for family members of critically ill or injured patients.
- Remained level-headed and proactive during emergency situations.
- Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Facilitated public education programs about fire safety awareness.
Paramedic/Firefighter
Berkley Fire Department
Berkley, IL
10.1998 - 04.2010
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
- Administered oxygen therapy, intravenous fluids or medications as prescribed by physician protocols.
- Utilized proper safety precautions when handling hazardous materials or infectious substances.
- Participated in drills related to disaster preparedness scenarios that included triage assessments.
- Evaluated patients' medical status and monitored vital signs during transit.
- Administered CPR and other life-saving techniques on patients in cardiac arrest.
- Explained each step of treatment to conscious patients to reduce fear and invoke calm.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Provided educational presentations regarding fire prevention techniques to local schools and businesses.
Education
Fire Science
Triton College
River Grove, IL05-2004
Skills
- Proposal Development
- Strategic account development
- Superior organizational skills
- Networking
- Strategic negotiations
- Relationship cultivation
- Spanish speaking
- Business Development
- Territory Growth
- Motivated Team Player
- Self-sufficient
- Goal-Oriented
Timeline
Outside Sales Representative
MES
04.2023 - 05.2024
Inside Sales Representative
W.S. Darley & Company
06.2019 - 04.2023
Firefighter
Villa Park Fire Department
09.2012 - 04.2019
Paramedic/Firefighter
Arggone National Laboratory
10.2010 - 09.2012
Paramedic/Firefighter
Berkley Fire Department
10.1998 - 04.2010
Fire Science
Triton College
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