Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Stiff

Brooklyn,NY

Summary

Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

12
12
years of professional experience

Work History

Dispatcher

AMR ALL TRANSIT
05.2018 - 02.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate and maintain On Time Performance.
  • Directed dispatching, routing, and tracking of 20 plus fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Dispatcher

Maggies Paratransit
03.2012 - 04.2017
  • Monitored real-time GPS tracking of units in the field to optimize routing efficiency and timely.
  • Advised regarding delays and special circumstances.
  • Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
  • Provided exceptional customer service while handling incoming calls from the public, gathering essential information for appropriate response measures.

Education

GED -

Franklyn K. Lane
Queens, NY
06.2005

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Customer Relations

Timeline

Dispatcher

AMR ALL TRANSIT
05.2018 - 02.2024

Dispatcher

Maggies Paratransit
03.2012 - 04.2017

GED -

Franklyn K. Lane

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Brandon Stiff