Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Operations Manager
The Home Depot
06.2013 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Analyzed and reported on key performance metrics to senior management.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Warehouse II
Frito-Lay
08.2006 - 05.2013
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated forklift to safely move and safeguard stock and supplies in warehouse.