Brandon D. Pusser
Lincoln,NE
Summary
Customer-focused Retail Sales Associate experienced in optimizing product displays and enhancing customer service. Achieved increased sales growth and improved store performance through proactive relationship-building and effective communication. Committed to delivering memorable shopping experiences while demonstrating advanced knowledge of fashion trends.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Brooks Furniture Store
Selmer, Tennessee
09.2025 - 07.2026
- Provided product knowledge and recommendations to enhance customer experience.
- Assisted customers with finding the right product for their needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained store cleanliness and organized displays to attract customers.
- Assisted customers in selecting furniture for their homes.
Office Administrator
Associated Family Funeral Home
Adamsville, Tn
01.2023 - 07.2026
- Maintained organized records of funeral arrangements and client information.
- Assisted families with paperwork and provided support during services.
- Managed appointment scheduling for family consultations and memorial services.
- Handled inventory management for office supplies and funeral materials.
- Communicated with vendors to source necessary funeral service items.
- Ensured a compassionate environment for grieving families during visitations.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Organized and maintained filing systems, including electronic databases and records.
Machine Operator / Team Lead
Connector Castings
Selmer, Tennessee
05.2021 - 09.2025
- Operated machinery for casting production in fast-paced environment.
- Monitored equipment performance to ensure quality standards were met.
- Conducted routine maintenance on machines to prevent downtime.
- Collaborated with team members to streamline production processes.
- Followed safety protocols to maintain a secure workplace environment.
- Loaded and unloaded materials for efficient workflow management.
- Trained new operators on machinery operation and safety procedures.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Watched machine operations closely to detect problems and ensure quality. to detect any problems or defects in the finished product.
Education
Mcnairy Central High School
Selmer , TnSkills
- Retail sales
- Product knowledge
- Point-of-sale systems
- Customer service
- Customer assistance
- Visual merchandising
- Inventory management
- Quality assurance
- Team collaboration
- Effective communication
- Problem solving
- Compassionate support
- Relationship building
- Workplace professionalism
Timeline
Retail Sales Associate
Brooks Furniture Store
09.2025 - 07.2026
Office Administrator
Associated Family Funeral Home
01.2023 - 07.2026
Machine Operator / Team Lead
Connector Castings
05.2021 - 09.2025
Mcnairy Central High School