Braulio Lara
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Assistant Property Manager
Extra Space Storage
Alhambra, California
09.2025 - Current
- Led daily operations team, aligning activities with company objectives and service standards.
- Supervised operations to achieve performance, quality, and service expectations.
- Maximized sales through unit rentals, unit insurance, and moving supplies.
- Trained and supervised staff on operational procedures and safety protocols.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Analyzed customer feedback to identify areas for service improvement, driving initiatives for enhanced satisfaction.
Lead Supervisor
Erewhon
06.2022 - 09.2025
- Implemented improvements in the order writing department through insightful feedback based on experience and industry knowledge.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Developed employees by providing regular training opportunities, supporting professional growth, and cultivating a culture of learning.
- Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
- Established clear lines of communication within the team, fostering collaboration and teamwork.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
- Streamlined communication between departments to ensure alignment with company goals.
- Developed strong relationships with vendors, fostering open communication lines for expedited issue resolution and streamlined order processing.
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Order Writer/ Team Trainer
Whole Foods Market Inc
07.2018 - 07.2022
- Provided feedback to implement improvements in order writing department, leveraging experience and industry knowledge.
- Executed order-to-shelf process to align purchases with projected demand.
- Developed strong relationships with vendors, fostering open communication lines for expedited issue resolution and streamlined order processing.
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
- Trained new hires on customer service and effective working methods to enhance team capabilities.
- Supported colleagues during ordering challenges by providing guidance and solutions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Education
High School Diploma -
Mark Keppel High School
Alhambra, CASkills
- Property Maintenance
- Facility Management
- Lease Negotiation
- Tenant Relations
- Contract Management
- Inventory Management
- Cost Control
- Supply Chain Management
- Project Coordination
- Leadership
- Staff Development
- Staff training
- Cross-Functional Collaboration
- Time Management
- Attention to Detail
- Customer support
- Conflict management
Certification
Electrical Pallet Jack Operator
Languages
- English
- Spanish
Skills
- Leadership Mentality
- Strong Communication
- Adaptability
- Motivational
- Leadership Mentality
- Strong Communication
- Adaptability
- Motivational
Timeline
Assistant Property Manager
Extra Space Storage
09.2025 - Current
Lead Supervisor
Erewhon
06.2022 - 09.2025
Order Writer/ Team Trainer
Whole Foods Market Inc
07.2018 - 07.2022
High School Diploma -
Mark Keppel High School