Brayden Blackard
Spring
Summary
Dynamic and customer-focused professional with experience at Escape In Time, excelling in customer service and teamwork. Proven ability to enhance guest experiences through clear communication and effective problem-solving. Skilled in cash handling and multitasking, consistently delivering high-quality service while maintaining a clean and organized environment.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Crew Member
Escape In Time
Spring, TX
12.2024 - Current
- Assisted in maintaining cleanliness and organization of escape rooms and common areas.
- Engaged customers by providing clear instructions and facilitating enjoyable experiences.
- Collaborated with team members to ensure timely setup and breakdown of themed rooms.
- Monitored inventory levels and reported supplies needing restocking to management.
- Trained new crew members on operational procedures and customer service techniques.
- Utilized booking software to manage reservations and optimize daily operations.
- Demonstrated strong multitasking abilities, handling multiple customer experiences simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Implemented feedback from customers to enhance overall experience quality.
Crew Member
Little Caesars
Spring, TX
05.2024 - 08.2024
- Resolved customer inquiries promptly, contributing to positive guest interactions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Grand Oaks High School
Spring, TXAssociate of Science - Neuroscience
Lone Star College
05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
Certification
- TABC License - 09/25
- Food Handlers License - 01/26
Timeline
Crew Member
Escape In Time
12.2024 - Current
Crew Member
Little Caesars
05.2024 - 08.2024
High School Diploma -
Grand Oaks High School
Associate of Science - Neuroscience
Lone Star College