Braylen Dickess
Cincinnati,OH
Summary
I am a hardworking and dependable individual with experience providing excellent customer service in a fast-paced environment. I am detail oriented, organized, and able to communicate effectively with customers and coworkers. I am a quick learner who is eager to develop new skills and begin a rewarding career. I take pride in being responsible, accurate, and providing a positive experience for others.
Overview
2
2
years of professional experience
Work History
Shift Lead
Great American Cookies
Cincinnati
03.2024 - Current
- Directed coworkers and provided training on daily tasks and order completion to maintain workflow efficiency.
- Resolved customer complaints and addressed issues to enhance overall satisfaction.
- Executed opening and closing duties each night, adjusting baking quantities based on previous day's sales to optimize inventory.
- Calculate and ensure the money in the cash drawer matched with the amount of sales completed each day
- Maintained cleanliness and organization of the work area and equipment.
Education
OHVA
Cincinnati, OHSkills
- Cash handling
- Product preparation
- Customer service
- Employee training
- Workplace organization
- Sales forecasting
- Order accuracy
- Team leadership
Timeline
Shift Lead
Great American Cookies
03.2024 - Current
OHVA