Breana Sells
Atlanta,GA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Business Office Manager
Bridgeway Home Health
Atlanta , GA
05.2023 - Current
- Developed and implemented procedures to ensure efficient workflow in the office.
- Scheduled meetings and appointments for executive team members.
- Maintained employee records, including payroll, vacation time and benefits information.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Organized filing systems for easy retrieval of documents.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Ensured that all office equipment was maintained properly.
- Handled confidential company information in accordance with established protocols.
- Monitored inventory levels of office supplies and placed orders when needed.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Directed and oversaw office personnel activities.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
Scheduler
Bridgeway Healthcare
Atlanta, GA
08.2021 - 05.2023
- Liaise and Coordinate with healthcare professionals about schedules, patients, and any changes
- Resolve Scheduling conflicts as they occur
- Operate and generate information in KanTime database
- Use the functions of Microsoft office to organize and log patients' information
- Answer phone calls and emails in timely manner
- Work aside Intake Coordinator and Clinical Supervisor
- Assist all field clinicians with day-to-day
- Create schedules for all Active HH / Hospice patients and Incoming
Medical Records Specialist/Order Tracker
Kindred at Home
Atlanta, GA
01.2020 - 08.2021
- Navigate through HCHB database- completing workflow tasks
- Upload/Sort PHI
- Assist Business Manager with tracking physician orders to release claims
- Communicate with field clinicians about patient documentations
- Update Demographics and Physician Information
- Consents (send out medical records upon request from other facilities/ assist third party legal requests)
Medical Records Custodian
Atlanta Women's OB/GYN
Atlanta, GA
10.2018 - 01.2020
- Consents (send out medical records upon request from other facilities)
- Use SRS/Red Planet database locate/ update patients' medical records
- File medical paperwork
- Complete records request within the same day requested
- Assist clients in filling out consents
- Assist Billing W/ Filing of Charges
- File Payments for the Office Manager
Backroom Stocker
Tory Burch
Atlanta, GA
08.2018 - 01.2019
- Manage inventory of merchandise shipped in and out of the store
- Label new merchandise with sale tags and reduced prices
- Answer phones and ship out orders daily
- Restock cabinets and shelves with bags and boxes for merchandise
- Assist salesperson with retrieving inventory
Education
MBA - Health Administration
Lamar University
Beaumont, TX01-2023
Bachelor of Science: Health Studies -
Texas Woman's University
W.T.White High School
Skills
- Records Management
- Administrative Support
- Presentation Design
- Business Operations Management
- Office Management
- Inventory Control
- Office Administration
- Employee Onboarding
- Home Healthcare Management
- Payroll Processing
- Conflict Resolution
- Customer Service
- Scheduling
Additional Information - Affiliations
- Twice as Nice Resale Store: Volunteer
- Eta Sigma Gamma National Honorary: Member
- National Leadership of Success: Member
- Alpha Kappa Alpha Sorority Incorporated: Secretary
References
- Celethia Williams , Atlanta Women's OBGYN/Biller , 404-246-4266
- Whitley Allen , Bridgeway Healthcare/ CMA , 404-725-3763
- Jannis Parsons, Bridgeway Healthcare /BOM,Jannis34-1806
Timeline
Business Office Manager
Bridgeway Home Health
05.2023 - Current
Scheduler
Bridgeway Healthcare
08.2021 - 05.2023
Medical Records Specialist/Order Tracker
Kindred at Home
01.2020 - 08.2021
Medical Records Custodian
Atlanta Women's OB/GYN
10.2018 - 01.2020
Backroom Stocker
Tory Burch
08.2018 - 01.2019
MBA - Health Administration
Lamar University
Bachelor of Science: Health Studies -
Texas Woman's University
W.T.White High School
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