BreAnn Evertsen
Woods Cross
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. As well as highly focused and motivated.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader
Fiiz Drinks
North Salt Lake
07.2022 - Current
- Supervised daily operations of team members during assigned shifts.
- Assisted in training new staff on company policies and procedures.
- Ensured compliance with safety standards and operational guidelines.
- Resolved customer inquiries and complaints in a timely manner.
- Maintained cleanliness and organization of work areas during shifts.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Education
Woods Cross High School
Woods Cross, UTCna
Davis Technical College
Kaysville, UT 09.2025 - 09.2025
Skills
- Customer service
- Team leadership
- Employee training
- Problem resolution
- Organization skills
- Time management
- Employee relations
- Positive attitude
- Assigning work
- Equipment troubleshooting
- Shift checklists
- Cash handling
- Daily workflows
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Cna
Davis Technical College
09.2025 - 09.2025
Shift Leader
Fiiz Drinks
07.2022 - Current
Woods Cross High School