- Triaged patients by assessing vital signs and symptoms upon arrival.
- Processed orders for medical supplies and lab equipment.
- Assisted with minor surgical procedures under physician supervision.
- Provided outstanding customer service to patients both in-person and over the phone.
- Operated EKG machines, spirometers, glucose meters, and other diagnostic tools.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Cleaned and maintained medical equipment following procedures and standards.
- Trained new medical assistants in clinic protocols and procedures.
Labor and Delivery Medical Assistant 2018-2020 and OB/GYN Medical Assistant 2022-2024
- Administered oral, IV and intra-muscular medications and monitored patient reactions under a Registered Nurse supervision.
- Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status.
- Performed post-delivery assessments on mothers and babies.
- Assessed maternal vital signs at regular intervals throughout labor process.
- Managed multiple tasks efficiently while providing quality patient care in a fast paced environment.
- Demonstrated ability to respond quickly in emergency situations while maintaining a calm demeanor.
- Assessed newborns according to hospital policy ensuring appropriate stabilization prior to discharge.
- Assisted in the delivery of newborns by providing support to mother during labor and delivery process.
- Assisted doctors with delivery instruments during birthing process.
- Administered fluids and labor-stimulating drugs such as Pitocin through IV or central line under a Registered Nurse supervision.
- Assisted physicians in delivery of babies and supported and encouraged mothers during childbirth.
- Assessed newborns immediately after birth for physical condition and breathing effort.
- Assisted physicians with patient exams, procedures, and treatments.
- Assisted in minor surgeries such as IUD insertions or endometrial biopsies.
- Maintained medical supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Provided assistance with diagnostic imaging studies such as X-ray's or ultrasounds.
Surgery Clinic Medical Assistant (Orthopedics, General Surgery, and Podiatry) 2020-2022
- Administered medications under physician's supervision.
- Instructed patients on how to use crutches and other mobility aids safely and correctly.
- Assisted with scheduling surgeries at hospitals or ambulatory surgery centers.
- Provided assistance to medical staff in performing minor surgical procedures.
- Coordinated referrals to specialists or other healthcare professionals when needed.
- Assisted physicians with casting and splinting of fractures.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted Podiatrist with patient examinations and treatments, including wound care and nail trimming.
- Cut toenails and applied dressings and bandages to patient's feet as directed by podiatrist.
- Sterilized instruments according to established protocols prior to use.
- Assisted with orthotic fittings and provided patients with information about how to properly utilize them.