BreAnn Williams
Poplar Bluff,MO
Summary
Dedicated banking professional with over three years of providing excellent customer service, handling financial transactions, and supporting daily banking operations. I am skilled in communication, problem-solving, and building strong customer relationships while working in a fast-pace environment. Now I’m seeking new opportunities to grow professionally, expand banking knowledge, and contribute to a team-focused organization.
Overview
5
5
years of professional experience
Work History
Head Teller
Sterling Bank
Poplar Bluff, MO
02.2023 - Current
- Supervised daily teller operations, ensuring compliance with bank policies and regulations.
- Trained and mentored junior tellers on customer service standards and operational procedures.
- Conducted cash management activities, balancing cash drawers and reconciling discrepancies efficiently.
- Assisted in resolving customer inquiries and complaints, fostering positive banking relationships.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Answered inquiries regarding checking and savings accounts and other related products.
Sales Associate
JCPenney
Poplar Bluff, MO
10.2021 - 02.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively upsell merchandise.
- Collaborated with team members to ensure optimal store presentation and organization.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
Education
Associate of Applied Science - Business Administration
Three Rivers College
Poplar Bluff, MO05.2026
Skills
Organization and planning
Cash handling expertise
Transaction processing accuracy
Teller support
Account maintenance
Timeline
Head Teller
Sterling Bank
02.2023 - Current
Sales Associate
JCPenney
10.2021 - 02.2023
Associate of Applied Science - Business Administration
Three Rivers College