Breanna Apple
Jacksonville
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
13
13
years of professional experience
2011
2011
years of post-secondary education
Work History
Guest Advocate
Target
Inver Grove Heights
01.2023 - 06.2025
- Greeted guests warmly upon entry to create a welcoming atmosphere.
- Assisted guests with product inquiries and provided knowledgeable recommendations.
- Handled guest concerns swiftly, ensuring a positive shopping experience.
- Managed checkout processes efficiently to minimize wait times for guests.
- Educated guests on promotions and loyalty programs to increase engagement.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Packaged customer orders accurately for timely shipment and delivery.
Janitorial Assistant
Molte cleaning services
Edina
08.2023 - 09.2023
- Maintained cleanliness of facilities through regular floor care and surface sanitization.
- Operated cleaning equipment including vacuums, buffers, and industrial sweepers.
- Managed waste disposal and recycling processes according to company standards.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Swept and mopped floors in high-traffic areas.
- Disinfected surfaces using appropriate chemicals and materials.
Stocking Associate
Michael Kors
Eagan
07.2021 - 08.2022
- Stocked shelves with merchandise and organized product displays for easy access.
- Assisted customers by locating products and answering inquiries promptly.
- Maintained inventory levels through regular checks and restocking as needed.
Stocking
Ulta Beauty Inc.
Burnsville
03.2018 - 07.2021
- Inspected merchandise for defects and damages before stocking shelves.
- Assisted in stocking shelves with new merchandise.
- Managed daily stocking and backroom organization tasks.
Team Member
Wendy’s
Eagan
09.2016 - 01.2018
- Operated equipment to prepare and serve food and beverages efficiently.
- Greeted customers upon entering the store with friendly demeanor.
- Prepared and cooked a variety of menu items efficiently.
- Assisted in training new staff on cooking procedures and safety practices.
Team Leader
Macys Department Store
Burnsville
12.2013 - 12.2014
- Monitored activity in the dressing room areas to ensure that no theft was taking place.
- Assisted customers in locating items and answering inquiries.
- Maintained cleanliness and orderliness in stock areas and sales floors.
- Sorted and categorized clothing items according to size, color, and style.
Maintenance
Sports Authority
Richfield
05.2012 - 05.2013
- Vacuumed floors
- Cleaned windows and glass doors
- Dusting
Education
East View High School
Apple Valley , MnSkills
- Customer service
- Product knowledge
- Checkout management
- Order packaging
- Floor care
- Customer engagement
- Team collaboration
- Attention to detail
- Time management
- Cleaning expertise
Timeline
Janitorial Assistant
Molte cleaning services
08.2023 - 09.2023
Guest Advocate
Target
01.2023 - 06.2025
Stocking Associate
Michael Kors
07.2021 - 08.2022
Stocking
Ulta Beauty Inc.
03.2018 - 07.2021
Team Member
Wendy’s
09.2016 - 01.2018
Team Leader
Macys Department Store
12.2013 - 12.2014
Maintenance
Sports Authority
05.2012 - 05.2013
East View High School