Thorough Dental Assistant Intern enthusiastic about dental hygiene care and patient education. Exceptional customer service skills and knowledge of the reception area. Educated in infectious control practices and oral diseases.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Express Hotel
04.2022 - Current
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Front Desk Clerk
Hyatt Hotels Corp
01.2021 - 03.2022
Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
Provided exceptional customer service for a positive guest experience, resulting in repeat business.
Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.