Proven Certified Nurse Assistant and Customer Service Representative, adept in active listening and patient care, significantly enhancing customer satisfaction at Telerperformance. Skilled in OSHA 8 standards, I have a track record of promoting independence and dignity in patients at Twin Oaks Nursing Home, demonstrating a strong commitment to quality care and service excellence. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
CNA