Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

BRENDA BAZALDUA

Miami,USA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Operations Manager

Miami Alkaline Water
06.2021 - 12.2023
  • Developed and implemented office policies and procedures to enhance efficiency and productivity
  • Onboarded new team members to the company through ADP software program
  • Sold water filtration systems over the phone with warm lead for a company in Texas
  • Ran credit applications for new potential customers with different financing companies
  • Oversaw and managed daily office operations, including administrative tasks, supply management, and facilities maintenance
  • Coordinated and scheduled meetings, appointments, and travel arrangements
  • Maintained office records, including employees records, inventory, and financial documents
  • Provided administrative support to senior managers, including drafting correspondence, preparing reports, conducting research, preparing applications and paperwork.

HR Director

Worldwide Advantage Inc
07.2019 - 06.2021
  • Ran companies Payroll trough ADP software program
  • Trained new sales team members in-house and outdoors
  • Retrained existing team members who had poor sales results
  • Resolved conflicts handled complaints and set inputs among employees and supervisors in a timely neutral manner
  • Communicated with senior members to get the best support to ran a successful office
  • Ensured compliance with applicable laws, regulations, and company policies
  • Collaborated with various department to streamline process and postered a positive work environment.

Coorporate Trainer

Worldwide Associates Inc
06.2016 - 07.2019
  • Did outside door to door for Fortune 500 companies on B2Band B2C sales with 90% average success to hitting quarter sale goals
  • Recruited new team members for the company
  • Interviewed new candidates for different positions
  • Did cold calling to potential new customers with a high new customer retention
  • Managed the clients paperwork to have everything files on a mime managed
  • Ran meeting for 15-20 team mates.

Education

High school or equivalent -

Stephen F. Austin. High School
Houston, Texas
05.2012

Skills

  • ADP software program
  • OSHA certifies
  • CRM software
  • Bilingual in English/Spanish
  • Self-motivated
  • Time management
  • Written and verbal communication
  • Team leadership
  • Problem solving
  • Negotiation
  • Customer Retention
  • Telemarketing

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager

Miami Alkaline Water
06.2021 - 12.2023

HR Director

Worldwide Advantage Inc
07.2019 - 06.2021

Coorporate Trainer

Worldwide Associates Inc
06.2016 - 07.2019

High school or equivalent -

Stephen F. Austin. High School

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