Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Burgess

Shepherdsville,KY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Cashier

Kroger
08.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Surgery Scheduler

Norton's Vein and Vascular
08.2022 - 02.2023
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.

Nursing Unit Secretary

Jewish Hospital
06.2015 - 06.2019
  • Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
  • Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
  • Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
  • Improved patient care by efficiently managing medical records and transcribing physician orders.

Education

Associate of Science -

Jefferson Community And Technical College
Louisville, KY

GED -

Ivy Tech Community College
Indiana
08.1989

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence
  • Excel

Timeline

Cashier

Kroger
08.2023 - 03.2024

Surgery Scheduler

Norton's Vein and Vascular
08.2022 - 02.2023

Nursing Unit Secretary

Jewish Hospital
06.2015 - 06.2019

Associate of Science -

Jefferson Community And Technical College

GED -

Ivy Tech Community College

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Brenda Burgess