Brenda Cardenas
San Ysidro,CA
Summary
Proven leader in enhancing customer experiences and sales performance at San Diego Zoo Wildlife Alliance through expert merchandising and teamwork. Spearheaded initiatives that significantly improved visual engagement and inventory management. Skilled in Merchandising Analytics and fostering collaboration, demonstrating a commitment to excellence and a keen attention to detail.
Overview
21
21
years of professional experience
Work History
Merchandising Lead
San Diego Zoo Wildlife Alliance
03.2003 - Current
- Championed storewide initiatives to improve overall customer experience by collaborating with staff on best practices for engaging shoppers through visual merchandising techniques.
- Led cross-functional teams in executing promotional events, resulting in increased customer excitement and sales performance.
- Implemented ongoing employee training programs for continued development of merchandising skills across the team.
- Enhanced customer satisfaction with focused visual merchandising techniques tailored to target demographics.
- Reduced out-of-stock occurrences by closely monitoring inventory levels and promptly restocking shelves as needed.
- Maintained open lines of communication with corporate partners regarding product availability, assortment changes, and market trends.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Education
Associate of Arts - Accounting
Southwestern College
Chula Vista, CA05.2011
Skills
- Customer experience
- Merchandise Allocation
- Product Assortment
- Merchandising Analytics
- Teamwork and Collaboration
- Quick Learner
- Time Management
- Dependable and reliable
- Attention to Detail
- Motivated Team Player
- Shipping and receiving
Accomplishments
2024- Team Team Member of the Quarter
Timeline
Merchandising Lead
San Diego Zoo Wildlife Alliance
03.2003 - Current
Associate of Arts - Accounting
Southwestern College
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