Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Brenda Soc

Chicago,IL

Summary

Accomplished professional with extensive experience at Rincon Family Services, excelling in document management and data analysis. Enhanced team efficiency by 25% through effective training and mentorship. Adept at fostering relationships and ensuring policy compliance, leveraging bilingual skills to communicate effectively. Proven ability to generate insightful reports and drive organizational success.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Rincon Family Services
Chicago, Illinois
06.2023 - Current
  • Establishing and maintaining communications and relationships with our internal and external community organizations through events, outreach, and networking.
  • Handled confidential documents in an organized fashion, according to established protocol, following HIPAA policy.
  • Compiled data from various sources into organized reports for review by the management team.
  • Assist in the development, review, and revision of standard operating policies and procedures in collaboration with program directors.

Care Representative Supervisor

Rincon Family Services
Chicago, Illinois
10.2019 - 05.2023
  • Led a team of Care Representatives that provided intake duties. Oversee their work, schedules, and procedures.
  • Provided training and mentorship that improved team efficiency by 25% and reduced errors by 15%.
  • Coordinated safety drills, opening, and closing procedures for all sites.
  • Worked with Program Directors to ensure that all policies and procedures of the programs are being adhered to.

Care Representative

Rincon Family Services
Chicago, Illinois
11.2018 - 09.2019
  • Greeted clients, answered calls, directed them accordingly, and sent emails.
  • Provided intake and scheduled appointments and informed about programs and resources.
  • Maintain program and building compliance with health & safety, HR, and OSHA standards.

Prevention Specialist

Rincon Family Services
Chicago, Illinois
10.2017 - 10.2018
  • Instructed substance use prevention curriculum from Prevention First, Towards No Drugs, SAMHSA, and The Mendez Foundation Drug Prevention to CPS students.
  • Organized parent workshops, drug-take-back seminars, health fairs, and youth advisory committees.
  • Managed data in Prevention hub and completed performance/quarterly/annual reports.

Education

Associate of Arts - Early Childhood Education

St. Augustine College
Chicago, IL
05-2016

Bachelor of Arts - Social Work

Lewis University
Romeoville, IL

Skills

  • Document management
  • Data analysis
  • Policy compliance
  • Report generation
  • Team liaison
  • Strong work ethic
  • Bilingual Spanish and English

Affiliations

  • Family oriented
  • Enjoy reading
  • Helping out in the community

Accomplishments

  • Graduated Summa-cum laude
  • Recognized as top-leader at current job.

References

References available upon request.

Timeline

Administrative Assistant

Rincon Family Services
06.2023 - Current

Care Representative Supervisor

Rincon Family Services
10.2019 - 05.2023

Care Representative

Rincon Family Services
11.2018 - 09.2019

Prevention Specialist

Rincon Family Services
10.2017 - 10.2018

Associate of Arts - Early Childhood Education

St. Augustine College

Bachelor of Arts - Social Work

Lewis University

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