Analytic thinker and rising senior in high school with some past experience in customer service. Adaptable and good at problem solving, and teamwork. Past experience on multiple service trips has given me a lot of flexibility.
Overview
1
1
year of professional experience
Work History
Host
Olive Garden
Sterling, VA
06.2024 - 01.2025
Tracked seating availability using mobile reservation software to optimize table assignments.
Answered phone inquiries to schedule, confirm reservations, and address service questions.
Performed regular restroom checks, restocked supplies, and managed minor cleaning tasks.
Assigned patrons to appropriate tables based on server rotation for balanced service.
Distributed menus to guests and introduced service staff or specials upon seating.
Managed reservations via phone and online channels for efficient customer service.
Provided accurate wait times to customers while monitoring the waiting list.
Greeted guests at arrival, presenting menus and ensuring a warm welcome.