Basic Computer Skills
Brene Laughrey
Production
Rosenberg,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities, customer service and product assembly background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. adaptable. Accurate in completing orders and replenishing serving stations. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. a very light-hearted and friendly professional with superb client engagement skills. Highly focused with excellent work ethic. Organized, dependable and very successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Sandwich Artist
Wendy's
Richmond, TX
05.2018 - 05.2022
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Quality control in all stages receiving materials, cooking to serving
- Maintained product assembly to process 13,200 chickens in my 12 hour shift
Packing Specialist
Pilgram's Pride Chicken Company
Lufkin, TX
06.2020 - 03.2022
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Packaged product within a set time limit while maintaining quality control.
Uncertified Optricain
Vision Source - Family Eye Center
Richmond , TX
01.2013 - 09.2015
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
- Recorded measures accurately and placed orders with eyeglass manufacturers.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Inside/Outside Expo, Host, Desert Bar
Asiels
Lake Jackson, TX
01.2008 - 08.2017
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Restock an maintain inventory of dessert bar
- Order verification from kitchen to table
- Maintain available seating rotation while greeting customers with a welcoming smile while seating in a timely manner
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Documented reservations and communicated changes to guests.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
Education
High School Diploma -
Brazosport High School
Freeport, TX 08.2005 - 06.2009
Skills
Sandwich preparation
Stocking and replenishing
Menu memorization
Effective multi-tasking
Food preparation and safety
POS system use
Task Prioritization
Dependable and honest
Cleaning and organization
Ingredient inspection
Equipment operation
Cash register operation
Food portioning
Food arrangement
Inventory organization
Software
Great communication skills
Cooking
Being a mom
Timeline
Packing Specialist
Pilgram's Pride Chicken Company
06.2020 - 03.2022
Sandwich Artist
Wendy's
05.2018 - 05.2022
Uncertified Optricain
Vision Source - Family Eye Center
01.2013 - 09.2015
Inside/Outside Expo, Host, Desert Bar
Asiels
01.2008 - 08.2017
High School Diploma -
Brazosport High School
08.2005 - 06.2009