Brenna Willhite
Martinsville,IN
Summary
I am good at maintaining my focus and keeping a positive attitude in stressful situations and high-volume environments. I would like to describe myself as an organized and dependable employee who is successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. I am an extremely detail-oriented team player with strong organizational skills. I also have the ability to handle multiple projects simultaneously while still being accurate and reliable!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Darden Restaurants
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
CNA
Trilogy Health Services
10.2021 - 03.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Honors Diploma -
Eminence Jr. Sr. High School
Eminence, IN05.2022
Skills
- Guest Relations Management
- Dining Customer Service
- Stocking and Replenishing
- Cool Under Pressure
- Natural Leadership
- Waiting Tables
- Guest Satisfaction
- Anticipating Guest Needs
- Warm and Friendly
- Ability to Lift 30 Pounds
- Conflict and Complaint Resolution
- Medications Familiarity
- Supporting Personal Needs
- Charting Expertise
- Case Management
- Companionship and Emotional Support
- Complex Problem-Solving
- Efficient and Reliable Team Player
- Recording Vital Signs
- Quick Problem Solver
- Patient Relationship-Building
- Patient-Focused Care
- Calm Under Stress
Certification
- CNA - Certified Nurse Assistant
Timeline
Server
Darden Restaurants
01.2023 - Current
CNA
Trilogy Health Services
10.2021 - 03.2022
High School Honors Diploma -
Eminence Jr. Sr. High School
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