Developed strategic partnerships to enhance market presence and drive revenue growth.
Conducted market analysis to identify emerging trends and opportunities for business expansion.
Collaborated with cross-functional teams to create tailored proposals addressing client needs.
Led initiatives to streamline lead generation processes, improving overall efficiency in outreach efforts.
IBM Power Systems Specialist
IBM
Dallas, TX
04.2005 - 01.2011
Developed and implemented system configurations to optimize performance and reliability.
Led cross-functional teams to enhance system integration and functionality across platforms.
Analyzed system requirements and provided tailored solutions for client needs.
Streamlined troubleshooting processes, reducing resolution time for technical issues.
Education
Bachelor of Science - Information Sciences And Technology
Pennsylvania State University
University Park, PA
05-2005
Skills
Customer service
Small business operations
Customer relations
Decision-making
Accomplishments
created the panel services offering at surveygizmo. taking a side business that was less than 1% of the companies revenue and growing this to 9% of revenue.
Timeline
Co-Owner
Ayurveda Wellness
03.2024 - Current
Research Solutions, Enterprise
Alchemer
01.2016 - 05.2024
Panel Services Manager
SurveyGizmo
04.2012 - 04.2016
Business Development Specialist
SurveyGizmo
04.2011 - 04.2012
IBM Power Systems Specialist
IBM
04.2005 - 01.2011
Bachelor of Science - Information Sciences And Technology