Dynamic department supervisor with expertise in staff training, visual merchandising, and customer service. Successfully optimized daily operations to elevate customer experience and drive sales growth.
Overview
5
5
years of professional experience
Work History
Department Supervisor
The Home Depot Inc
Clayton
04.2025 - Current
Supervised daily operations to optimize workflow and enhance customer experience.
Trained new staff on company policies and customer service standards.
Coordinated inventory management to maintain stock levels and organization.
Managed merchandise displays to improve product visibility and drive sales.
Conducted regular team meetings to align goals, update progress, and address performance issues.
Ensured compliance with all safety regulations across the department.
Assisted customers with product inquiries and guided them to solutions.
Order Fulfillment Associate
The Home Depot Inc
Clayton
03.2021 - 04.2025
Processed customer orders, picked items from inventory, and delivered to freight area while adhering to safety protocols and meeting deadlines.
Processed customer orders efficiently using inventory management systems.
Collaborated with team members to enhance order fulfillment workflows, improving process efficiency.
Coordinated with shipping partners to ensure timely delivery schedules, maintaining customer satisfaction.
Trained new associates on best practices for order processing.
Implemented safety protocols to maintain a secure working environment.
Operated forklift and pallet jack to transport materials safely within warehouse.