Results-driven retail management professional determined to exceed company metrics. Proven leader with extensive experience at Giant, adept in maximizing profitability and inventory control. Excelled in team development and relationship building, leading teams up to 250 members to surpass company metrics. Demonstrated expertise in loss prevention and store merchandising, significantly reducing shrink and enhancing customer service management.
I currently lead a team of around 250 Team Members. My team and I focus on having a clean well stocked store with friendly and engaging team members. I lead a team of 3 assistant mangers who focus on a variety of metrics and company policies to ensure we present a well run store to both customers and the company bottom line.
I lead a team of 4 perishable department managers and 4 perishable department leads. I ensured my team followed a variety of company programs with a focus on shrink with monthly inventories. I led a safety team to ensure team member and customer safety was a priorty in the store.
I lead a team of 3 department leads including Gas Station. I worked with my leads to ensure we had a fast and friendly checkout for all customers at all times of the day. Worked with the team to ensure they were properly trained on all front end programs to prevent Shrink on the front end.
I led a team of 5 non perishable leads to ensure the store was fully stocked and properly rotated. I focused on building eye catching displays that shouted seasonality. Worked weekly with the team on shrink metrics and ways to improve them. By doing this weekly it kept shrink a current topic in a long inventory cycle.
I led a crew of 20 total team members in a 24 hour store, in stocking and blocking the store. I supervised the team to ensure efficiency in stocking and blocking in their departments. I trained team members on the fastest way to do these tasks all while rotating the product and safe product handling to avoid unnecessary shrink.
I was a part of a comprehensive Internship where I learned all departments. I concluded my internship with a final presentation on OB items and all of the benefits of them for our customer and for our company.
I stocked and blocked multiple aisles a night as efficiently as possible.
- 2024 shadowed CSM Ernesto Fiore and was acting CSM in R132 for 3 months while still running store 6523 as SM
- Currently on Store Manger Council representing R132
- Store of the year award winner in 2023 for the GPD
- Back to Back (2023-2024) Phillies display contest winner in the Brand and Phillies sales contest winner in R132
- Highest Divert score in the Brand 97%
- Managed 2 Ahold Delhaize walks from visitors from the Netherlands