BRIAN LYTLE
Cincinnati,Ohio
Summary
Dynamic and self-motivated professional with a diverse background spanning from managing Oakley Urban Farms to delivering exceptional service at Uber. Excelled in customer service and effective communication, ensuring high satisfaction levels. Demonstrated strong organizational skills and tech-savviness, driving efficiency and positive outcomes. Proven track record of reliability and problem-solving, enhancing operational success.
Overview
15
15
years of professional experience
Work History
Crew Member
Sweets & Meats Bbq
04.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
RIDESHARE DRIVER
Uber
02.2020 - 04.2024
- Adjusted routes to avoid heavy traffic or road construction.
- Provided excellent customer service to passengers, ensuring a pleasant and safe experience.
- Helped elderly and disabled passengers safely board and exit vehicles.
- Communicated effectively with dispatch team regarding any delays or changes in route due to traffic conditions or other circumstances.
- Communicated warmly with passengers during trip to provide pleasant experience.
- Assisted clients with loading and unloading luggage.
- Cleaned vehicle before each shift to provide tidy and safe environment for passengers.
ORGANIC FARMER
Turner Farm
01.2018 - 08.2019
- Monitored weather conditions closely to adjust planting schedules accordingly.
- Performed labor-intensive tasks such as weeding, pruning, tilling, and cultivating soil by hand.
- Performed farm to table events
- Ensured compliance with local regulations related to food safety standards.
- Organized storage facilities for harvested crops before distribution or sale.
- Prepped and served at all private Farm to Table events
- Educated children and adults about organic farming and how to prepare the foods in Turner Farms teaching kitchens. Worked with a diverse range of people from all backgrounds and experiences.
SCHOOL PROGRAM VOLUNTEER
01.2016 - 01.2018
- Started garden program, Volunteered every Tuesday and Thursday with students. Instructed students how to grow food and the importance of self knowledge.
- Collaborated with other volunteers on projects to ensure successful outcomes.
- Fostered an inclusive atmosphere in classrooms by creating a safe space for all learners.
- Created engaging lesson plans that encouraged student participation and fostered critical thinking skills.
- Mentored individual students to help them reach their academic goals.
OWNER/OPERATOR
Oakley Urban Farm
01.2010 - 01.2018
- Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
- Negotiated and managed contracts with vendors to ensure a cost-effective supply chain.
- Obtained and maintained all necessary licensing and certification to safely and efficiently operate a tractor/trailer combination.
- Provided friendly and engaging customer service to internal and external customers.
- Sold product to locale farmers markets
- Performed financial analysis to identify areas for cost savings and increased profitability.
- Developed marketing campaigns aimed at increasing brand awareness and customer loyalty.
- Learned we are here not for screens in our faces and concrete under our feet. We’re meant to be in the grasses, soils, sands and waters of this earth, while building community.
Education
EDUCATION IN EARLY CHILDHOOD EDUCATION (AECE) - undefined
Mount St. Joseph University
Cincinnati, OHEDUCATION IN EARLY CHILDHOOD EDUCATION (AECE) - undefined
Cincinnati State and Technical College
Cincinnati, OhioSkills
- Customer service
- Effective communication
- Decision making
- Time management
- Conflict resolution
- Self-motivation
- Tech-savviness
- Problem-solving
- Reliability
- Punctuality
- Organizational skills
- Teamwork and collaboration
- Multitasking and organization
- Interactive communication skills
- Initiative and Self-motivation
Timeline
Crew Member
Sweets & Meats Bbq
04.2024 - Current
RIDESHARE DRIVER
Uber
02.2020 - 04.2024
ORGANIC FARMER
Turner Farm
01.2018 - 08.2019
SCHOOL PROGRAM VOLUNTEER
01.2016 - 01.2018
OWNER/OPERATOR
Oakley Urban Farm
01.2010 - 01.2018
EDUCATION IN EARLY CHILDHOOD EDUCATION (AECE) - undefined
Mount St. Joseph University
EDUCATION IN EARLY CHILDHOOD EDUCATION (AECE) - undefined
Cincinnati State and Technical College
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