Brian Mullinix
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target Corporation
03.2022 - Current
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Trained and supervised over 5 team members in a department that ranked best in guest connection.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Utilize technology every shift to place inventory orders, perform inventory audits, and locate products on the sales floor.
Team Member
Ledo Pizza
02.2021 - 04.2022
- Fulfilled various positions: Cashier, Grill Cook, Pizza maker, and Dishwasher.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Adeptly operated Point of Sales system while taking customers' orders.
- Optimized organization while restocking Inventory.
- Upheld Food Safety Standards and protocols to ensure a safe dining experience for all customers.
- Maintained Cleanliness in all workstations.
Education
Associate of Science - Computer Science
Chesapeake College
Wye Mills, MD05.2025
High School Diploma -
Kent Island High School
Stevensville, MD05.2023
Skills
- Customer service
- Interpersonal Skills
- Guest relations
- Written and Verbal Communication
- Organization
- Problem-solving
- Works Well Under Pressure
- Telephone etiquette
- Computer literacy
- Adaptability
Languages
English
Native or Bilingual
Timeline
Guest Advocate
Target Corporation
03.2022 - Current
Team Member
Ledo Pizza
02.2021 - 04.2022
Associate of Science - Computer Science
Chesapeake College
High School Diploma -
Kent Island High School
Similar Profiles
Cameron MichaelCameron Michael
Security Specialist at Target CorporationSecurity Specialist at Target Corporation
Paris JerniganParis Jernigan
Senior Operations Manager at Target CorporationSenior Operations Manager at Target Corporation
Brian SawyerBrian Sawyer
Human Resources Expert at Target CorporationHuman Resources Expert at Target Corporation
Andwele EstwickAndwele Estwick
Team Member at Target CorporationTeam Member at Target Corporation
Fatima NassarFatima Nassar
Checkout Advocate/Guest Advocate at TargetCheckout Advocate/Guest Advocate at Target