Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brian nguyen

Fort Worth,TX

Summary

Driven and dynamic professional with a proven track record at Crabstation, enhancing service quality and optimizing team efficiency. Excelled in task prioritization, workflow optimization, and maintaining composure under pressure. Demonstrated leadership and exceptional customer service, alongside proficiency in foreign languages. Achieved significant improvements in team performance and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Server

Crabstation
Fort Worth, TX
06.2019 - Current
  • Welcomed guests while promptly delivering menus.
  • Provided efficient and respectful food service.
  • Kept accurate transaction records during shift per legal and company guidelines.
  • Received and processed customer orders swiftly.
  • Ensured clear communication regarding customer dietary needs.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Implemented feedback from customers to improve service quality and menu offerings.

Team Trainer

Luna Grill
Fort Worth, TX
09.2018 - 06.2019
  • Implemented strategies to optimize team workflow and efficiency.
  • Educated new employees on general procedures for work.
  • Demonstrated proper use of equipment, ensuring safety and standards.
  • Evaluating the effectiveness of progress made in trainees and making adjustments if necessary.
  • Explained the goals and expectations required of trainees.

Education

High School Diploma -

Fossil Ridge High School
Keller, TX
05-2019

Some College (No Degree) -

Tarrant County College
Fort Worth, TX

Skills

  • Task prioritization and workflow optimization
  • Precise time management and strong work ethic
  • Calm and collective while under pressure
  • Established rapport with guests
  • Leadership & teamwork roles
  • Provided exceptional customer service
  • Foreign language proficiency
  • Multitasking and organization

References

  • Tam Phung

KIngcrabmanager@gmail.com

  • Tung Vu

Tungvu022@gmail.com

Timeline

Server

Crabstation
06.2019 - Current

Team Trainer

Luna Grill
09.2018 - 06.2019

High School Diploma -

Fossil Ridge High School

Some College (No Degree) -

Tarrant County College

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