Successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Boston Property Management
Quincy, MA
09.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Edited documents to improve accuracy of language, flow and readability.
Scheduled office meetings and client appointments for staff teams.
Offered technical support and troubleshot issues to enhance office productivity.
Managed relational database to store information for reference, reporting and analysis.
Underwriter
Source 1 Financial
Braintree, MA
05.2021 - 08.2022
Met with customers, agents and brokers to negotiate coverage, price and service delivery.
Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
Coordinated with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
Followed through with borrowers, loan processors, loan originators and managed all phases of underwriting process.
Exceeded goals through effective task prioritization and great work ethic.
Yard Marshall
Amazon
Dedham, MA
01.2019 - 03.2021
Reduced safety issues, thoroughly cleaning construction areas to maintain regulatory compliance.
Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
Worked flexible hours across night, weekend and holiday shifts.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
High School Diploma -
Canton High School
Canton, MA
09.2015 - 06.2019
No Degree - Accounting/Business
Massbay Community College
Wellesley
01.2022 - Current
Certificate - Building Technology
The Peterson School
Westwood, MA
04.2021 - 08.2021
Skills
Spreadsheet management
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Timeline
Administrative Assistant
Boston Property Management
09.2022 - Current
No Degree - Accounting/Business
Massbay Community College
01.2022 - Current
Underwriter
Source 1 Financial
05.2021 - 08.2022
Certificate - Building Technology
The Peterson School
04.2021 - 08.2021
Yard Marshall
Amazon
01.2019 - 03.2021
High School Diploma -
Canton High School
09.2015 - 06.2019
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