Brian Sasso
Atlantic City
Summary
Accomplished General Manager with 20+ yrs in the hospitality business. Equipped with strong skills in team leadership and customer service. Proven ability to develop and implement effective strategies to increase business growth and profitability. Expertise in coordinating events and enhancing guest experiences, ready to leverage these strengths to drive business success.
Overview
19
19
years of professional experience
Work History
General Manager
Anthem Nightclub
Atlantic City
04.2015 - 01.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Directed daily operations and maintained high service standards for patrons.
- Coordinated events and promotions to enhance guest experiences at the venue.
- Implemented safety protocols to uphold health regulations within the nightclub environment.
- Resolved customer complaints promptly to maintain a positive atmosphere for guests.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Owner
Brian Sasso Ent.
Atlantic City
10.2013 - 03.2015
- Managed scheduling and assignments for concierge personnel effectively.
- Developed standard operating procedures for concierge operations regularly.
- Organized special events or activities at the request of guests or management team.
- Greeted guests and provided personalized recommendations for local attractions, dining and transportation.
- Assisted in organizing events and reservations for guests, enhancing their experiences.
- Maintained knowledge of local events, attractions, and services to inform guests effectively.
VIP Manager
Providence Nightclub
Atlantic City
09.2009 - 10.2013
- Greeted and welcomed VIP guests upon arrival at the nightclub.
- Managed reservations and seating arrangements for exclusive clientele.
- Monitored guest preferences and provided personalized experiences.
- Organized special events and private parties within the nightclub venue.
- Handled guest inquiries and resolved issues efficiently during events.
- Collaborated with marketing to promote VIP services and packages effectively.
- Organized special events such as birthdays, private events and corporate functions.
VIP Manager
32 Degrees Nightclub
Atlantic City
08.2006 - 09.2009
- Managed VIP guest relations, ensuring exceptional service and personalized experiences.
- Developed exclusive promotions to enhance VIP engagement and loyalty within the nightclub.
- Coordinated special events, overseeing logistics and setup for high-profile gatherings.
- Collaborated with marketing teams to create targeted campaigns for upscale clientele.
- Assisted in developing strategies for marketing campaigns targeting high-value customers.
- Developed relationships with current and prospective VIP clientele to ensure satisfaction of their needs.
Education
Bachelor of Arts - Business Economics
University of Maryland
MD05-1999
Skills
- Staff leadership and team management
- Conflict resolution and deescalation
- Venue operational management
- Excels in high volume fast paced operations
- Promotions and nightlife marketing
- Guest experience management
- Brand representation and image management
- Event planning and execution
Timeline
General Manager
Anthem Nightclub
04.2015 - 01.2026
Owner
Brian Sasso Ent.
10.2013 - 03.2015
VIP Manager
Providence Nightclub
09.2009 - 10.2013
VIP Manager
32 Degrees Nightclub
08.2006 - 09.2009
Bachelor of Arts - Business Economics
University of Maryland