Brian Shaunfield
Concord,NC
Summary
Results-driven Store Manager with proven expertise in project management and sales analysis. Skilled in talent development and financial operations management, fostering high-performing teams that enhance customer service and drive revenue growth.
Overview
13
13
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Matthews, North Carolina
06.2022 - Current
- Served as national spokesman for media accounts, engaging television, magazines, and internal media to enhance brand visibility.
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project
- Resolved employee issues and executed corrective actions and terminations.
- Oversaw staff training and development to enhance team performance.
- Coordinated inventory management and maintained optimal stock levels.
Store Manager
Home Depot
Richmond, VA
05.2021 - 05.2022
- Analyzed sales data to identify trends, adjusting strategies to enhance sales performance.
- Hired, managed, and developed high-performing talent to strengthen workflow productivity.
- Evaluated store performance and implemented improvement plans based on staff and customer feedback.
- Trained and mentored staff on customer service excellence and product knowledge standards.
Store Manager
Home Depot
South Hill, Virginia
07.2017 - 05.2021
- Trained and mentored staff on customer service and product knowledge to enhance customer satisfaction.
- Implemented successful business strategies to increase revenue and target new markets.
- Provided leadership and mentoring to newly hired employees, equipping them with knowledge of company programs for effective onboarding.
- Established customer service standards and monitored staff compliance to ensure high-quality service delivery.
Assistant Store Manager
Home Depot
Charlotte, North Carolina
02.2013 - 07.2017
- Managed store operations, coordinating customer service, inventory management, and staff scheduling for optimal performance.
- Supervised daily store operations, ensuring adherence to company policies to maintain operational integrity.
- Trained and mentored staff on customer service best practices and product knowledge.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Supported recruiting efforts by interviewing candidates for open positions, contributing to team growth and alignment with store needs.
Education
Bachelor of Science - Marketing
University of North Carolina At Charlotte
Charlotte, NC05.2005
Skills
- merchandising
- Inventory management
- Sales analysis
- Marketing and promotions
- Project management
- Recruitment and hiring
- Talent development
- Financial operations management
- Customer service
Timeline
Store Manager
Lowes Home Improvment
06.2022 - Current
Store Manager
Home Depot
05.2021 - 05.2022
Store Manager
Home Depot
07.2017 - 05.2021
Assistant Store Manager
Home Depot
02.2013 - 07.2017
Bachelor of Science - Marketing
University of North Carolina At Charlotte