Briana Dilger
Effingham,IL
Summary
Dedicated server at Chilis Bar and Grill, excelled in enhancing guest experiences by leveraging exceptional customer service and adeptness in POS system operations. Fostered warm customer relationships, boosting referrals and walk-ins. Skilled in multitasking and prioritizing service, I consistently maintained high standards of cleanliness and safety, contributing to a welcoming dining environment.
Overview
1
1
year of professional experience
Work History
Server
Chilis Bar and Grill
12.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Effingham High School
Effingham, IL05-2024
Skills
- Daily specials memorization
- Sales techniques
- Service prioritization
- Strong work ethic
- Cash handling
- Order management
- Multitasking and organization
- Customer service
- Guest engagement
- Point of sale (POS) system operations
- Exceptional customer service
- Team collaboration
Timeline
Server
Chilis Bar and Grill
12.2023 - Current
High School Diploma -
Effingham High School
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